if your client has alot of data when you go to word mapping on the initial training it might appear to lock up. It isnt locked up, it is reading all the fields to bring up an interface so then you can word map it. it writes the data to ECLINK.INI. it took about 10 minutes at norcal swim for all the data to pouplate the window before it “unlocked”. so dont crash it just be paitent.