V9 ACCTLINK CREDIT CARDS CAYAN

30533 EFT-processed Credit Card numbers (such as ones
processed by MerchantWare) are misread by link when
the CRD_TYPE field is empty
Functionality has been changed to
support mapping of MerchantWare card
types to the core Retail Pro card types.
This will allow Retail Pro to populate
CARD_TYPE with the correct value. Due
to the core credit card types and
MerchantWare credit card types being
dynamic (editable and subject to
change), the Credit Card Names in
System Preferences, must be configured
as such:
System Preferences > Local Preferences
> Point of Sale > Tenders > Credit Card
> Credit Card Names
CARD / PROCESSOR CARD NAME
VISA / VISA
MASTER / MASTERCARD
AMEX / AMEX
DISCVR / DISCOVER
DINERS/DINERS
DEBIT / DEBIT
GIFT / GIFT
EBT / EBT
LEVEL / LEVELUP
VOYAGE / VOYAGER
WEX / WEX
JCB / JCB
CUP / CUP
UNKNWN / UNKNOWN
Refer to the What’s New document for
more information.

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Email
This field is for validation purposes and should be left unchanged.

Schedule A Demo

Popup — Contact Us

Name*
Organization / Business name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Email
This field is for validation purposes and should be left unchanged.

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Comments
This field is for validation purposes and should be left unchanged.

Schedule A Demo

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Email
This field is for validation purposes and should be left unchanged.

Schedule A Demo

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Name
This field is for validation purposes and should be left unchanged.

Schedule A Demo

Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

Name*
Organization / Business name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Name
This field is for validation purposes and should be left unchanged.

TECHNICAL SUPPORT

916.368.1070

tech@BigHairyDog.com

Support Hours

Monday – Friday: 6AM-6PM PST

PST Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

After-Hours Phone Number:
916.368.1070

800.377.7776

Fax: 916.368.1411

3205 Ramos Circle Sacramento, CA 95827

Name*
Organization / Business name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Phone
This field is for validation purposes and should be left unchanged.

BIG HAIRY DOG

3205 Ramos Circle
Sacramento, CA 95827
800-377-7776 FAX: 916-368-1411
Info@BigHairyDog.com

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Support Hours

Monday – Friday: 6AM-6PM PST
Saturday: 9AM-5PM PST
Sunday: 9AM-2PM PST

Mick Malaney President & Co-Founder
CELL: (916) 803-3939

Sandy Malaney CEO & Co-Founder
CELL: (916) 802-3939

Sales Department

800-377-7776 | 916-368-3939
Info@BigHairyDog.com
Karen Page CELL: 503-728-8396

Felicia Casper CELL: 916-956-9727

Contact Us

Contact Us

Popup — Contact Us

Hardware Solutions

Contact Us

PUG Retail

Contact Us

Contact Us

Jeff Kenshol

Cynthia Paez

Karen Page

Art Benoit

Ken French

Todd King

Felicia Casper

John Doe

Karen Page

Mick Malaney

Sandy Malaney

Schedule A Demo/Get A Quote

Contact Us

TECHNICAL SUPPORT

OFFICE HOURS

Contact Us

BIG HAIRY DOG

OFFICE HOURS

Support Hours

Sales Department

Technical Support Department

Customer Service/Upgrade Service

Administration/Billing

Remote Support

VIP Login

Live Feed