If the modem picks up and then hangs up check the model # of the modem. it is on the bottom of the modem on the barcode the # we are concerned with wsays sportster and underneath it is 00568603. If this is the number the modem has a problem.
Also on the computer with this model modem put the initializing string
” AT S32=66 S0=1 E0 Q0 X1 V1 S7=60″ and change the redial attempts to 6