USER NOT FOUND PCCHARGE AFTER UPGRADE

I had a few issues with my upgrade today. we upgraded from 5.71 SP4 fo 5.81 first it would not reopen,l the data base was huge and did not convert. we had to rename the old PCCW.MBD and have it make a new one. Also after the uppgrade the users were deleted. PCCHARGE said that when converting to 5.81 that the users are deleted and you need to call them and then they help us re-register the multi user code. I told them that I had done alot of these upgrades and never had that happen. two of the stores we upgraded were on 5.71 SP 9D and they did not loose the users. SO FYI check the users after an upgrrade they should be unlimited unless they are a CW store.

In answer book

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!