UPC TAG PROBLEMS

this is the second time I have seen this in 2 days and I bet it is more prevalant than we think. Both Western Ranch and first settlement called in about tags not scanning product correctly. both customers were making up their own UPC codes, by either scanning the RPRO tag number into the UPC field or generating their own numbers off a combo of reorder number and rpro SKU. A UPC is a 13 digit barcode where the 13th digit represents a calculation on the other 12 numbers. if a customer creates their own UPC that is 12 digits long, IE 123456789123 the number will be shown 0123456789123 in the UPC field. if you print a UPC barcode and scan the UPC in dos it will read 0123456789128. the last digit is different 8 on the tag 3 in the RPRO UPC field, then they cant find the item or worse it brings up a different item.

one more example to try for your self this happend this morning with first settlement on the phone and with this new UPC info I was able to trouble shoot. type the following RPRO item #s in two different line item UPC fields
73409
73494
you get duplicate UPC numbers becasue the calculation creates the same number.
this is why customers can not make ip thier own UPCs. see me if you have any other questions. in answer book under UPC TAG PROBLEMS

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Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

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3205 Ramos Circle Sacramento, CA 95827

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BIG HAIRY DOG

3205 Ramos Circle
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