Janam and Palm does not scan UPC-E codes. This is true in both basic and smart scan mode.
What is a UPC-E code?
A UPC symbol that encodes six digits of data in an arrangement that occupies less area than a UPC-A symbol. Also called a “zero-suppressed” symbol, because a 10-digit UPC-A code can be compressed to a six-digit UPC-E format by suppressing redundant zeros.
The number under a UPC-E code will be less than 10 numbers
DO NOT SELL OR RENT THE JANAM OR PALM TO STORES THAT HAVE THIS TYPE OF CODE