UNINSTALLING MICROSOFT OFFICE

Along a similar vein of Win 10 issues—I’ve gotten a few calls regarding Microsoft Office not working after rolling back to Win 7 after a computer upgraded to Win 10.
Something about rolling back to Win7 corrupts Microsoft Office and prevents it from being opened or even uninstalled through normal means.

Microsoft has a tool that’ll uninstall Office.

I’ve attached the tool as well as tossed it up on the network.
“T:UTILITYMicrosoft Office uninstall toolo15ctrremove.diagcab”

1) Run the tool to uninstall
2) Reboot
3) Go to WWW.Office.com/myaccount and have the client login using the account they used to purchase Office.
4) Deactivate Install for the PC you are on.
(Not deactivating bounces an error message and will tell you product activation failed and will pop up everyday letting you know it’s not licensed/registered)

5) Install

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!