TURN ON YOUR MODEM PLEASE 6 SERIES

I found an intresting one today. the store was getting turn on you modem please in 6 series polling. the modem was deteched in windows and we could query the modem in windows it would respond fine. so we knew that the modem was working. Went to a DOS prompt and typed in MODE COM1 and it returned the COM PORT IS NOT AVAILABLE.

found on line that there is a problem with the port starting correctly, (althought it still worked in windows)
Right click on the port in device manager disable it and then just renable it. that fixes it. we tested our theory by rebooting the PC and again it wouldnt work, disabled and re-enabled worked fine.

they were on an older windows 2000 SP3
sending the SP4 to see if that fixes.

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Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

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