All SureOne Service Calls:
for hardware need to be called into
When calling in, please make sure you have 1. problem of unit
2. serial # (under door in front of machine where the power is turned on in upper left corner. Note: It is hard to see.
3. Address of unit
4. Phone number & name of contact person
You will be issued a reference number and please DOCUMENT THAT NUMBER!
If there is a problem please have them call entitlement and give scansource number
800-944-2439 ext 4476 Sandrene.