SURE ONE HARDWARE SERVICE SUPPORT

All SureOne Service Calls:

for hardware need to be called into
1-800-IBM SERV

When calling in, please make sure you have 1. problem of unit

2. serial # (under door in front of machine where the power is turned on in upper left corner. Note: It is hard to see.

3. Address of unit

4. Phone number & name of contact person

You will be issued a reference number and please DOCUMENT THAT NUMBER!

If there is a problem please have them call entitlement and give scansource number
800-944-2439 ext 4476 Sandrene.