SRP-350 PRINTING GARBAGE

If there are multiple printer drivers installed on a machine for the SRP-350 and all + and +II printers then this issue can happen.

When the printer was plugged into the machine it was a SRP-350 (regular) but detected as an SRP-350+. This caused the printer to load the wrong driver and print garbage.

If this happens again (loaner’s would be the most likely for this to happen on) all you have to do is uninstall the printer drivers for the wrong printer and install the Windows 7 printer drivers from Bixolon for the SRP-350. I tested this inhouse and duplicated the issue and fixed it using this method.

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!