1. Take back plating off, keep battery in.
2. Hold Power button down and keep held down.
3. Press and release the Reset button on the back of the Janam, continue to hold the power button
4. Wait for the Janam Logo to appear on the screen, then release the power button.
5. Immediately put screw the back plating on.
6. If it reset properly, it should prompt you to use the stylus to touch the screen, then set time/date.
7. Note: you will have to reload SmartScan after resetting the Janam.