RANGE CHECK EMAIL RESPONSE

A range check error is casued by 1 of 2 things 1) a DATA Problem or 2) a memory Problem. To test which is the issue try this. Try to make the range check error occur on a second PC on your network. if it does not occour in the same place as the first machine it is a memory problem. Reboot the mahchine that has the RANGE CHECK ERROR. that will fix it.

If the problem DOES occour in the same place then it is a data problem. You need to back everyone out of RPRO and reconstruct the data. so if the problem is occouring in customers you need to reconstruct your CLIENT.DAT file.

If you need help reconstructing, check our website www.bighairydog.com go to the support link and choose the self training videos. there is a video that walks you through recontruct. check them all out while you are there, they are FREE!

Hope that helps

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!