QBPOS6 PRINTING PREFS ISSUE – PO DEFAULTED TO 40COL

With Mountain Parks foundation we’ve ran into this problem 3 or 4 times now…the PO keeps printing the letter sized design scrunched up to the width of a 40col receipt. All paper size defaults in windows driver are fine, there are no papersize options in WS prefs for QBPOS. Nothing seems to fix the issue until I removed all references to a RASTER40col printer and then installed a dummy HP Laserjet4 dfeaulted to LETTER as the default printer. The issue might have been related to the fact tey were printing a network printer, but figured I’d add to answerbook either way.