QB POS V2013 INVALID PRODUCT NUMBER ENTITLEMENT

Windows XP

1.Right-click the Windows Start button and select Explore.
2.Select the Tools menu and select Folder Options.
3.Click the View tab and check the Hide extensions for known file types checkbox.
4.Select Show hidden files and folders and clear Hide protected operating system files (Recommended).
5.Click OK.
6.Navigate in the left window to the location: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv8. To navigate, click the plus sign (+) next to each folder listed.
7.Right click the first file in this folder and select Delete. Click Yes and repeat for each additional file in the v8 folder.
8.Open Point of Sale again and complete the registration process again. If the error persists, try solution 2.
———————————-
Windows 7 and Vista

1.Right-click the Windows Start button and select Open Windows Explorer.
2.Click Organize and select Folder and Search Options.
3.Click the View tab, select Show hidden files and folders, and then click OK.
4.Navigate in the left window to C:Program DataIntuitEntitlement Clientv8
5.Press the CTRL + A keys to select all the files in the folder and then press Delete.
6.Open Point of Sale again and complete the registration process again. If the error persists, try solution 2.
—————————————-
Windows 8

1.Drag your mouse to the lower-left corner, right-click the Start button and then choose File Explorer.
2.Click the View tab and check the Hidden items checkbox.
3.Navigate in the left window to: C:Program DataIntuitEntitlement Clientv8.
4.Press the CTRL + A keys to select all the files in the folder and then press Delete.
5.Open Point of Sale again and complete the registration process again. If the error persists, try solution 2.

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91292

or

Schedule A Demo

Popup — Contact Us

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93460

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35179

or

Schedule A Demo

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30938

or

Schedule A Demo

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89026

or

Schedule A Demo

Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

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71314

TECHNICAL SUPPORT

tech@BigHairyDog.com

Support Hours

Monday – Friday: 6AM-6PM PST

PST Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

After-Hours Phone Number:
916.368.1070

Fax: 916.368.1411

3205 Ramos Circle Sacramento, CA 95827

Name*
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46205

BIG HAIRY DOG

3205 Ramos Circle
Sacramento, CA 95827
800-377-7776 FAX: 916-368-1411
Info@BigHairyDog.com

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Support Hours

Monday – Friday: 6AM-6PM PST
Saturday: 9AM-5PM PST
Sunday: 9AM-2PM PST

Mick Malaney President & Co-Founder
CELL: (916) 803-3939

Sandy Malaney CEO & Co-Founder
CELL: (916) 802-3939

Sales Department

800-377-7776 | 916-368-3939
Info@BigHairyDog.com
Karen Page CELL: 503-728-8396

Felicia Casper CELL: 916-956-9727

Technical Support Department

916-368-1070
Tech@BigHairyDog.com

Customer Service/Upgrade Service

800-377-7776 | 916-368-3939
Service@BigHairyDog.com

Administration/Billing

916-368-3939
Admin@BigHairyDog.com