PRINTING RECEIPTS OR REPORTS CHANGE WIDE SCREEN RESOULTION

this is the second time in two weeks ive seen this one. once with tanya at bergstroms reports, and today woth hot cats receipts. I have seen this in the past and logged it as an issue with RTI. RTI rejected the issue as a windows issue. but it is out there. so if you have a print job that prints fine on 1 machine and not on another check the screen resolution. as I recall all of the issues were on widescreen resolutions. lower the resolution to 1024x 768 a square rez and test. it it works raise the resolution untill it breaks. I think it has to do with streching the screen that goofs up the print job. both hot cats bergstroms and my other cleint in the past wer fixed with a lower REZ.

FYI in answer book

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!