PRINTING RECEIPTS OR REPORTS CHANGE WIDE SCREEN RESOULTION

this is the second time in two weeks ive seen this one. once with tanya at bergstroms reports, and today woth hot cats receipts. I have seen this in the past and logged it as an issue with RTI. RTI rejected the issue as a windows issue. but it is out there. so if you have a print job that prints fine on 1 machine and not on another check the screen resolution. as I recall all of the issues were on widescreen resolutions. lower the resolution to 1024x 768 a square rez and test. it it works raise the resolution untill it breaks. I think it has to do with streching the screen that goofs up the print job. both hot cats bergstroms and my other cleint in the past wer fixed with a lower REZ.

FYI in answer book