PERFORMANCE REPORTS V8 – CHECK IN/OUT

The Associate & Cashier performance reports, common to retailers who use the Check In/Out feature, has a flaw in it’s default design.

By default under OPTIONS (when you edit the report) the “Receipt Types Allowed” field is set to look at NORMAL and CANCELLED receipts. It should NOT be looking at cancelled receipts. Cancelled receipts happen when someone Cancels a check in/out due to a missed check in/out.

If you run into a client complaining that the Check In/Out: Shift Report is showing different hours than the Performance reports (and you’ve determined the problem is NOT with the SHIFTs defined) this is most likely the cause.

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!