PCCHARGE GIFT CARDS DISSAPPEARING SP9

I just got off the phone with Jeremy who is a PCCharge Level 2 Tech support.

When doing an upgrade to SP9 he asked we go into Gift cards, and extended and click ok till it is back out. It apparently doesnt’ write new files that SP9 uses normally untill this is done.

If it happens again after fixing or after an upgrade and doing teh above, he said to set GSARGiftext.pcc and GSARAdv.pcc to read only and to e-mail Jeremy at jeremy_w2@verifone.com referencing Case number 081222-929