PCCHARGE AND TERMINAL SERVICES TWO INSTANCES RUNNING

Becasue of the 10 user IP restriction for windows XP we install PCCHARGE on Servers when they have more than 8 PCs. Just hit a new issue today. if they use terminal services we can NOT put PCCHARGE in the startup directory for all users. if it is there each profile will try to run PCCHARGE and try to handle the transactions at the same time causing problems. One way to verify this problem is if you go to the task manager and choose SHOW ALL PROCESSES FROM ALL USERS you will see activecharge.exe running under multiple profiles.

THE FIX:
REMOVE PCCHARGE FROM THE STARTUP DIRECTORY. Verifone recommended that they start in manually on a terminal server to avoid this issue.

In answer book

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!