PCCHARGE AND RPRO REVERSING THE VALUES ON THE SALE

Just found this bug with Pccharge. when trying to seel a gift card using the prompt button it gives an error that says INVALD data. when you try to use the add value it does add the value to the card but RPRO actually says that it took the money off the card throwing your drawer out of balance. also does the same thing with out the prompt button on. RTI said that this issue is already fixed in any HF after 12/07.

So if we are doing PCCHARGE and GIFT CARDS we should verify that the client is on a newer HF than 12/07.

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!