PALM JANAM WILL NOT SYNC WITH RPRO BUT SYNCS IN WINDOWS

Symptom, Janam syncs in windows, does not sync with rpro.
Solution: Checked the palm Icon in the corner and looked for smartscan. it was not in the list. we reloaded the RPRO palm installer a second time but this time we selected REPAIR and it added SMARTSCAN to the list when we selected CUSTOM. worked fine.