MW GENIUS AND VOIP PHONES

Working with Pet Extreme to install Genius units on 4 lanes. On each workstation, the Genuis and the computer were both connected to a switch, which was connected to the VOIP phone, then each VOIP phone was connected to one switch, which was connected to the router. After all settings were confirmed we were getting “communicating” window on rpro, and the Genius machine would bring up “WAITING…” status and eventually time-out. Pet Extreme worked with their networking guys and found the VOIP phone’s needed an internal battery to have enough power to provide the genius unit enough networking power to reach the staging server for MW. They also mentioned something about reversing the direction of the ethernet on the phone, but didn’t go into detail.

In Answerbook

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!