this means that there is a descrepancy with Pcharge and the processor. we did a batch inquiry and it showed us the balnace that the processor thinks that we had. then Pccharge level 2 support showed me how to fix the batch info to match. Pccharge was short 1 transaction but the processor had it. I fixed and settled and it worked fine.
Call level 2 PCCharge support for instuctions on how to match up