there must be a file called MwLog.ini file in the retailrproEFT folder.
3 = verbose.
then in the workstation folder there is the EFT_Service.ini file.
in the EFT_Service.ini you must enter the following but make sure you turn it back off when you finish troubleshooting.
This logging level will greatly reduce the performance of the software.
Logfile=D:RetailrproeftlogMWlog.txt (enter the drive and directory they are using and you must create the MWlog.txt file manually).
it will look something like this;
Game=Shadowrun is not dependant and can be used for deep tracing. Turn that one off for regular use.
Leave the other settings and you will have daily per transaction logs.