JANAM – KEYBOARD LIGHTS UP BUT NO RED LIGHT CHARGING

Had this happen with anew unit we sold OceanKeys. When docked the keyboard backlights came up, but not the charging RED light. After letting it charge for about 20min, the red light began to flash and then turned solid. Of course, have to make sure the battery is pushed down all the way. Just in case this is a pattern…thought it started RED from the start.