INTEGER DIVIDE BY ZERO ERROR WITH DITTO DRIVE

If you are getting an “Integer divide by Zero error” use the following steps to solve the problem.

STEP ONE – Reboot your computer

Click Start and select Shut Down.

Select Restart and click the OK button.

Perform a backup on your Ditto® drive.

Is the problem fixed?

Y You are now ready to use your Ditto drive.

N Please continue with the next step.

STEP TWO – Delete Ditto Tools backup software

Remove the QBWIN directory.

Double-click the My Computer icon.

Right-click the QBWIN directory.

Select Delete.

Click the Yes button to remove the file from your computer.

Remove Ditto files from the SYSTEM.INI file.

Click Start and then select run.

Type SYSEDIT and then select OK.

Locate the SYSTEM.INI window.

Locate the [386Enh] section.

Remove the line: DEVICE=C:QBWINVFINDTD.386.

Note: This line may not be present in all systems.

Close the SYSTEM.INI window.

When prompted to save changes, select Yes.

Remove Ditto files from the WIN.INI file.

Locate the WIN.INI window.

Locate and remove the following lines:

C:QBWINDITTO.EXE

C:QBWINQBWSCHED.EXE

Note: These lines may not be present in all systems.

Close the WIN.INI window.

When prompted to save changes, select Yes.

Restart the computer.

Is the problem fixed?

Y You are now ready to use your Ditto drive.

N Please continue with the next step.

STEP THREE – Reinstall the Ditto backup software

If you do not have a copy of the Ditto backup software, you can download the current Ditto software from the Iomega® FTP Web site at ftp://ftp/english/ditto98.exe

Download the Ditto backup software onto your desktop or into a clean folder.

Double-click the downloaded file.

Follow the installation instructions.

Restart your computer when prompted to complete the installation.

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Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

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