Ran into this with scheuer linens. After a LOT of searching online found that HP is pointing at MS and visa versa. However finally found a site that gave what appears to be a real and easy fix. Go into the HP Printer properties. Go to Device Settings. And disable the Printer Status Notification. If you get the same issue it actually requires a reboot to even get into printer properties as it hangs that one printer ((and only that printer)) untill reboot.