For users on a domain or that dont have admin rights that dont get the USB option for Sync,need to update the hotsync manager, Down Load the Janam Palm Desktop and ONLY install the Hotsync Manager (Custom Install) in the same lcoation as the Retail Pro Palm Applciations (C:Palm)
T:UTILITYJanam_Palm_DesktopJanam_PalmDesktop41SP03ENG.exe