GIFT RECEIPTS PLUG IN NOT PRINTING

First, edit the GiftRcpt.ini and blank out the printer name like the following:

[PrintSettings]
Design=Gift.rpt
Printer=
NoPromptOnPrintUpdate=1

Save the changes and re-launch Retail Pro. In the former receipt module, select a former receipt and click on Gift Receipts button. You should be prompted on which item to select to print. Pick any one and click 1 Item /Rcpt. You should see a preview of the receipt. If not, the design listed in the ini file cannot be found by the plugin. After you determined that the design listed is correct, enter the printer name back again. Make sure the name appear exactly as shown in w/s preferences > Printing. Go through the same steps and the gift receipt should print.

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!