Please be aware there is a new WS Preference under EFT>OPTIONS called “Prompt for Gift Card Transactions”.
This is checked by default, and what happens is that when you type in a dollar amount and click GIFT CARD on the tender screen, a secondary window appears asking whether you are “Purhasing” a new card,”Redeeming” a card, or “Adding Value” to a card. Based on your choice, it will change the number you entered to a positive or negative (+/-) value. The goal is ease at POS, but don’t let it confuse you.
Entered in Answerbook.