“Gold Version” 5.0.0.7 = EMV + Sounds
· This was only released 3/16 for net new devices/sales.
· Sound is defaulted to “ON” on this version.
· Sound only happens once transaction is complete and card is to be removed.
· Sound will continue until card is removed.
EMV enabled devices in the field are most likely on Genius version 5.0.0.3
· Enabling sound on an older Genius Version in the field would require a call into Cayan Tech Support to upgrade to 5.0.0.7.
· Adjusting volume level would require a call into Cayan Tech Support.
· Disabling sound would require a call into Cayan Tech Support.