ECI SO’S NOT RECORDING ON THE WEB & SIGN BREAKS XML

ALL SO’s fail to record on the web. if you open the SO mailbaog in ECI (A MAIL BAG) and search for the SO’s in question there is a STATUS field in the XML. STATUS 10 means to the website MARK THE SALES AS RECORDED on the website which then triggers the website to send the shipping email and charge the card. a clerk when entering the tracking number in RPRO put the “&” sign for the second number (IE: 1zx2345645 & 1zx4323427) Unite U says that the & sign will break the XML and it will casue the entire MAILBAG to be rejected. to fix delete and archive the SO with the & assiocatied to it that will remove it from the XML and poll.

in answer book,

FYI

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!