Errror message is settling of batch “X” failed, DUP Batch error 036006000.
Open batch by going into Edit from the Credit Card Batch button. Select Edit. Select Batch, and the most recent batch.
Select Edit batch and rename batch #.
You may need to open teh ppmloc.ini file and change the last batch # to a higher #.
For information purposes for the customer, you can contact Payment tech for details on the last date batches were settled.