DOS PROGRAMS WON’T RUN

I actually was working with Girasole and they had this happen. was going to ghost, He had a tech guy who worked on his personal computers and knew how to fix this virus issue. Below is teh e-mail on how to fix.

There are several variants of spyware/adware etc that add entries to the image file execution registry key. The key is located at:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Options

Whatever programs are added to this registry key will not run. Usually they will add every program related to common antivirus software like Symantec, McAfee, AVG, etc so that you cannot update or install any AV software. They will also add common programs like regedit, msconfig, taskmgr, etc so that it is difficult to remove the virus/spyware program.

The way that I fix this is to delete the registry key and then import the key from a known good computer running XP. If you do a Google search on this registry key you’ll find a bunch of spyware/adware that uses this hack to screw up computers. The thing that gets me is that these programs are able to infect computers that are running just about any antivirus software.

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Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

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3205 Ramos Circle Sacramento, CA 95827

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BIG HAIRY DOG

3205 Ramos Circle
Sacramento, CA 95827
800-377-7776 FAX: 916-368-1411
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Mick Malaney President & Co-Founder
CELL: (916) 803-3939

Sandy Malaney CEO & Co-Founder
CELL: (916) 802-3939

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