CREDIT CARD FREEZING RETAIL PRO

i have had a few of these calls lately. if you have the computer set to automaticlly log out after a certain amount of time (let’s say 2 minutes) and the customer hits the credit card button. if they get caught up talking and don’t do anything and that time elapses, it will log them out. THE CREDIT CARD SCREEN IS ON TOP! they do not realize it and think that retail pro is frozen up. simply move the credit card screen and log back in.

(watch out for this also if they are not setup in workstation preferences to close the credit card window automatically after the card is authorized)

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s almost 30 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!

Karen Page

As VP of Sales & Marketing, Karen has been helping to break sales records since 1994! That’s 25 years of award-winning sales, helping to build Big Hairy Dog as a leading POS Software and Service provider…worldwide. She has a degree in fine arts (with a minor in business) from the University of Oregon, and with three amazing children and saint of a husband, Karen is still loving life in the Northwest—where she works from home in the Portland, Oregon area.

Her favorite pastime is tailgating at college football games with friends and family. Go Ducks!