COGNITIVE ADVANTAGE LX INSTALL WINDOWS XP

Drivers are on T:UTILITYCognitive Drivers.
Extract the files to a local disk drive folder (C:temp or something). In Devices and Printers click add printer. Choose the correct port for the printer. When it asks what printer it is, choose the Cognitive LX 2 inch. When you try and finish the setup, the wizard will ask you for a few files.
The first file should be in the directory where you extracted the Zip earlier. The second file was not there when I tried, but did do a windows search for it and found it in C:WINDOWSsystem32spooldriversw32x86
The third file will be back in the folder where the zip was extracted.
this should install the printer on WINDOWS XP and it should give you a test page when prompted. You will have to set the page size in printer preferences and in rpro. The size for this model should be 2in (width) x 1in (height). Test, but should be just fine.

PS If you need the drivers and can not find them on the network they can be foundon the cognitive website: http://www.cognitivetpg.com/resources_Driver.aspx
There are drivers for 32 and 64 bit machines.

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Comments
This field is for validation purposes and should be left unchanged.

or

Schedule A Demo

Popup — Contact Us

Name*
Organization / Business name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Phone
This field is for validation purposes and should be left unchanged.

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Comments
This field is for validation purposes and should be left unchanged.

or

Schedule A Demo

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Comments
This field is for validation purposes and should be left unchanged.

or

Schedule A Demo

Name*
Organization / Business name*
*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Phone
This field is for validation purposes and should be left unchanged.

or

Schedule A Demo

Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

Name*
Organization / Business name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Email
This field is for validation purposes and should be left unchanged.

TECHNICAL SUPPORT

tech@BigHairyDog.com

Support Hours

Monday – Friday: 6AM-6PM PST

PST Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

After-Hours Phone Number:
916.368.1070

Fax: 916.368.1411

3205 Ramos Circle Sacramento, CA 95827

Name*
Organization / Business name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone*
Message
Name
This field is for validation purposes and should be left unchanged.

BIG HAIRY DOG

3205 Ramos Circle
Sacramento, CA 95827
800-377-7776 FAX: 916-368-1411
Info@BigHairyDog.com

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Support Hours

Monday – Friday: 6AM-6PM PST
Saturday: 9AM-5PM PST
Sunday: 9AM-2PM PST

Mick Malaney President & Co-Founder
CELL: (916) 803-3939

Sandy Malaney CEO & Co-Founder
CELL: (916) 802-3939

Sales Department

800-377-7776 | 916-368-3939
Info@BigHairyDog.com
Karen Page CELL: 503-728-8396

Felicia Casper CELL: 916-956-9727

Technical Support Department

916-368-1070
Tech@BigHairyDog.com

Customer Service/Upgrade Service

800-377-7776 | 916-368-3939
Service@BigHairyDog.com

Administration/Billing

916-368-3939
Admin@BigHairyDog.com