Cannot open register – “This record overlaps with an existing record”
Symptom: When configured to “Require register level Z Out”, user forwarded the system date and closed the register. When the system date is changed back to the correct date, user cannot open a register. The system returns the message “This record overlaps with an existing record”.
Solution: Change the Register Definition by adding or removing one. For example, if user is currently using only workstation as the definition, add drawer to it. If drawer is not an option add it by changing sys prefs under X/Z out and add drawer to register definition.