• The Purchasing Manager is responsible for all aspects of purchasing and procurement.

      Job Responsibilities

      – Review and enter all orders and ensure they are correct and complete.

      – Facilitate timely placement of purchase orders (hardware and software)

      – Function as product vendor liaison

      – Receive incoming phone calls from clients or vendors

      – Identify and source new products and supplies, bring in and vet products for testing, have a thorough understanding of every aspect of the product.

      – Tracking vendor quotas and ensuring deadlines are met

      – Develop and manage purchasing forecasts

      – Auditing vendor files for accuracy

      Knowledge / Experience Requirements

      – Understanding of software licensing structures

      – Background in ordering software and hardware

      – Computer and server configuration / specs

      – Hardware/software and retail experience a PLUS

      Skills and Competencies
      – Excellent customer service and communication skills
      – Negotiating skills
      – Analytical and problem-solving skills
      – Ability to multi-task
      – Ability to work in a fast paced and demanding environment
      – High competency level in MS Office applications
      – Attention to detail and highly organized

    • Our help desk is seeking someone who can provide both exceptional customer service and advanced technical support...

      Big Hairy Dog is seeking an experienced help desk technical support for various POS software including Retail Pro and Quickbooks POS. Require at least two years of telephone and onsite application support. Candidate must be able to support multi-site, multi-network server/work station environment and be able to support all Microsoft Operating Systems. Inventory control, point of sale and/or retail operations experience and SQL knowledge recommended. We are an aggressive organization that is centered on excellent customer service, looking for the right individual who is looking for a future home in the software industry. Industry leading compensation package available.

    • Are you great on the phone? Do you love helping people? Big Hairy Dog is looking for a personable, motivated Customer Service Coordinator.

      As a cutting edge software sales and support company dedicated to superior and personal customer service, Big Hairy Dog Information Systems is looking for a positive, out-going, and friendly professional who will thrive in a fast-paced and multi-tasking environment. Strong communication, phone skills, scheduling abilities, and knowledgeable in Microsoft Word, Excel and Outlook are required. Additional knowledge of general computer technology, computer terminology, and other computer applications as well as retail experience is desirable. Specific software and terminology training will be provided as needed. A quick learner, with the ability to work well as a member of a team and on your own is a big plus.

      As a Customer Service Coordinator you will be responsible for general follow-up, courtesy calls, appointment scheduling, processing and tracking internal packets and checklists, coordinating meetings, assisting to complete various projects, and other customer service duties. Furthermore, you will be required to work closely with our sales, technical, shipping, and admin departments in coordinating and scheduling orders and appointments with our clients. Coordinating with outside vendors and companies will also be required at times. Excellent organizational skills, consideration to internal processes and policies, and the ability to identify and escalate urgent situations are essential for success within our Service Department.

    • Are you self-motivated with great communication and multi-tasking skills? Because that’s just the type of person we need to support our top-rated sales team!

      Big Hairy Dog Information Systems is seeking an Inside Sales Support individual with multi-tasking, self-motivated, great communication skills (in person and over the phone) and who loves to wear multiple hats in their role of supporting the needs of our top-rated sales team. This is a great career path to outside sales!

      US:

      Big Hairy Dog is #1 in our industry (Point-of-Sale/POS Software Distributor, Supplier and Supporter) and is looking for only the BEST. We offer competitive compensation, commission, excellent benefits (including medical, profit sharing & 401K). We are a fast paced environment with no time to lose. We are child & dog-friendly with an open-door family dynamic. This is an entrepreneurial type environment, that is ever-changing and growing with industry standards.

      YOU:

      Type A, SUPER-organized, high energy, positive, and someone who wants to be part of the Solution! Someone takes responsibility and owns their work. Responsible not only for administrative duties including, all levels of client contact, preparing proposals, orders, handling the client’s needs from the start to finish, with incredible follow-up skills, responding to clients with the right answer that will benefit them and provide them with the best service and support possible, but also available to offer marketing ideas, open to self-educating to stay current on industry and trends (and add-on products), and be able to jump in during any part of the sales process for your team Rep.

      Must understand and have excellent inside & outside customer skills, Microsoft Office skills (excel, word, publisher, adobe, power point), be VERY detail oriented and extremely organized. General knowledge of computer hardware & network configuration is recommended.

    • Big Hairy Dog Information Systems is aggressively recruiting individuals with software training experience.

      Big Hairy Dog provides training on vertical market software solutions for the retail industry.
      Our solutions monitor inventory flow, sales and client tracking in a retail environment.

      Qualifications
      2-4 years of experience in a similar job.
      Excellent communications skills both written and verbal with the ability to explain complicated technical information to any level of customer.
      Should have the ability to build lesson plans and documentation for the “classroom feel”.
      Must be able to judge how well the customers are absorbing the material and adjust accordingly as well as follow-up and keep customers on track with their training lessons.
      Retail experience is highly recommended. Report writing software experience a plus.
      Competitive compensation package includes salary/commission, profit sharing and medical.
      Join a company that puts its staff first!

       

    • Lead Development and Marketing Position for Retail Software Co.

      Exciting position available now! Build relationships with Retail Stores and schedule online and/or in house demonstrations of our state of the art inventory control point of sale software. You will manage leads and opportunities by scheduling follow-up appointments while working alongside our highly competent sales team. You will manage aspects of the sales process to ensure connection between retailer and sales representative. Must be able to research and develop perspective client leads.

      Requirements:
      Experience with heavy calling and setting phone appointments.
      Confident, professional phone and email communication
      Retail Inventory experience a plus, but not required
      Must be professional and outgoing, highly organized, be able to multi-task
      Take organized initiative
      Persuasive. Doesn’t take No for an answer
      Ability to build phone rapport
      Resourceful, finding decision makers
      Must be comfortable in loud, fast-paced, team environment

      There are many chances for advancement within our company. Want to progress into an inside/outside sales rep? We have been the leading POS vendor for sales and support for over 3 decades! Please reply to this ad and include your resume and any relevant details about yourself.

Interested in any of our open positions?

Fill out the below Questionnaire and online Application and contact us below.

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