• Big Hairy Dog Information Systems is hiring a driven Outside Sales Representative to sell Retail Pro, the industry-leading point-of-sale and inventory-control software, to specialty retailers nationwide.

We are the #1 Retail Pro distributor in the world, backed by world-class customer training and a live, U.S.-based help desk where we actually answer the phone.

Compensation: $50,000–$80,000 base salary, depending on experience, plus uncapped commission. First-year earning potential is up to $120,000.

This is an office-based sales position located in Sacramento, California, with travel to national trade shows and prospective client sites. It is not a remote position.

What You’ll Do

• Prospect for new business while following up on company-provided leads
• Navigate gatekeepers and reach business owners and decision-makers
• Conduct compelling online and in-person Retail Pro demonstrations
• Manage opportunities from initial contact through closing
• Attend national retail trade shows and visit prospective client sites as needed
• Build lasting customer relationships

What We’re Looking For

• A true hunter who enjoys finding and closing new business
• At least two years of successful outside sales experience
• Excellent phone, presentation, demonstration, and closing skills
• Confidence in prospecting and cold calling
• Strong work ethic, persistence, passion, and follow-through
• Bachelor’s degree preferred or equivalent sales experience
• Retail, software, technology, or point-of-sale experience is a strong plus
• Ability to travel as needed

Since 1993, Big Hairy Dog has helped specialty retailers succeed with outstanding technology, world-class training, and responsive U.S.-based support.

If you’re passionate about sales and ready to represent the best product in the industry, apply today with your résumé and a short note explaining why you would be a great fit for Big Hairy Dog.

Big Hairy Dog is seeking an experienced help desk technical support for various POS software including Retail Pro and Quickbooks POS. Require at least two years of telephone and onsite application support. Candidate must be able to support multi-site, multi-network server/work station environment and be able to support all Microsoft Operating Systems. Inventory control, point of sale and/or retail operations experience and SQL knowledge recommended. We are an aggressive organization that is centered on excellent customer service, looking for the right individual who is looking for a future home in the software industry. Industry leading compensation package available.

About the Role

You’ll take ownership of everything around the sale — quotes, client requests, internal coordination — so our salespeople can focus on what they do best. In-office, Sacramento (not remote).

Responsibilities:

• Prepare and send client quotes and proposals
• Handle client requests via phone and email, through to completion
• Coordinate with Sales, Support, Accounting, and Operations
• Schedule meetings and manage client communications
• Track outstanding requests and maintain sales records
• Juggle multiple projects and deadlines

Requirements:

• 3+ years in a similar sales support or admin role
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Excellent written and verbal communication
• CRM experience a plus

Compensation & Benefits:

• $24–$29/hour DOE
• Medical, profit sharing, 401(k), PTO, and more!

About Big Hairy Dog

The #1 Retail Pro Point-of-Sale distributor and support organization in the industry — 30+ years helping retailers succeed.

Sound Like You?

When a client needs something, your instinct is “I’ve got this.” If that’s you, we’d love to hear from you!

Big Hairy Dog provides training on vertical market software solutions for the retail industry.
Our solutions monitor inventory flow, sales and client tracking in a retail environment.

Qualifications
2-4 years of experience in a similar job.
Excellent communications skills both written and verbal with the ability to explain complicated technical information to any level of customer.
Should have the ability to build lesson plans and documentation for the “classroom feel”.
Must be able to judge how well the customers are absorbing the material and adjust accordingly as well as follow-up and keep customers on track with their training lessons.
Retail experience is highly recommended. Report writing software experience a plus.
Competitive compensation package includes salary/commission, profit sharing and medical.
Join a company that puts its staff first!