VIP - Big Hairy Dog

RPRO Latest Maintenance Pack

Retail Pro MPs

9.40.11.403 MP (64-bit) (updated 08/26/21) 751 MB zip file

9.30.5.522 (64-bit) (updated 01/02/18) 171 MB zip file

8.7.400.52 (64-bit) (updated 07/12/18) 158 MB zip file

RPRO Full Installs

Retail Pro Images

9.4 Image (64-bit) (updated 05/15/18) 4.2 GB zip file

9.3 Image (64-bit) (updated 12/30/15) 4.3 GB zip file

V8.7 Image (64-bit) (updated 09/15/15) 227 MB zip file

Documentation

Latest Retail Pro Release Notes

Latest 9.40.10.341 Release Notes (64-bit) (updated 02/01/20)

Retail Pro 9.40.10.360 CCU Release Notes (64-bit) (updated 05/27/20)

Legacy Versions

Retail Pro Version 9.2

Retail Pro 9.2 Image (64-bit) (updated 02/29/12) 4.2 GB zip file

Prism

Prism Latest Builds for RIL 1.14 and 1.13

RIL 1.14 Installer (64-bit) (updated 08/28/19) 4.8 GB zip file

Prism 1.14.7.1292 - No RIL Installer (64-bit) (updated 03/18/20) 4.2 GB zip file

Prism 1.13.2.1811 (64-bit) (updated 02/20/20) 4.2 GB zip file

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CONTACT US

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Sandy Malaney

Upon graduating with a degree in business from California State University, Sacramento, Sandy Malaney accepted a sales position from Lanier Business Products. She found her stride in outside sales, becoming Lanier’s top producer in their telecommunications division.

In 1988, Malaney joined Checkpoint Systems, selling security systems to retail companies. Malaney gained valuable information about the retail sector that would eventually lead her to her next career at a startup called Retail Technologies, Inc. (RTI) in 1990.

As vice president of sales and marketing, Malaney focused on sales, brand marketing, and expanding product line. (Today Retail Technologies is known as Retail Pro International (RPI), and is headquartered in Folsom, CA.)

Then in 1993, RTI eliminated its sales division to focus solely on software development. Sandy and her husband Mick seized the opportunity to open a software distributorship that included selling and supporting RTI’s point of sale and inventory management solution—Retail Pro.

The Malaneys didn’t need to look far for a business name. “Big Hairy Dog” described the family dog, Molly, an Old English Sheep Dog. Today, pups Dugan Finnegan and Paisley Rose continue to dutifully represent the family business.

Sandy Malaney’s varied experiences in business and in life prepared her for the rigors of owning a small technology firm. Celebrating 27 years (or—189 dog years) of success, Big Hairy Dog continues to expand in the retail market place, while providing an award-winning help desk to customers worldwide.

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TECHNICAL SUPPORT

tech@BigHairyDog.com

Support Hours

Monday – Friday: 6AM-6PM PST

PST Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Saturday: 9AM-5PM PST

Sunday: 9AM-2PM PST

After-Hours Phone Number:
916.368.1070

Fax: 916.368.1411

3205 Ramos Circle Sacramento, CA 95827

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BIG HAIRY DOG

3205 Ramos Circle
Sacramento, CA 95827
800-377-7776 FAX: 916-368-1411
Info@BigHairyDog.com

OFFICE HOURS

Monday – Friday: 8AM-6PM PST

Support Hours

Monday – Friday: 6AM-6PM PST
Saturday: 9AM-5PM PST
Sunday: 9AM-2PM PST

Mick Malaney President & Co-Founder
CELL: (916) 803-3939

Sandy Malaney CEO & Co-Founder
CELL: (916) 802-3939

Sales Department

800-377-7776 | 916-368-3939
Info@BigHairyDog.com
Karen Page CELL: 503-728-8396

Felicia Casper CELL: 916-956-9727

Technical Support Department

916-368-1070
Tech@BigHairyDog.com

Customer Service/Upgrade Service

800-377-7776 | 916-368-3939
Service@BigHairyDog.com

Administration/Billing

916-368-3939
Admin@BigHairyDog.com