We mean it when we say we’ll be right by your side when you need us. If you’ve got after-hours inventory or a special store event scheduled and want a certified Retail Pro technician to be on standby to handle any unforeseen issues.
Or, if you prefer, download our Rent-A-Tech form CLICK TO DOWNLOAD FORM and e-mail it to us: Service@bighairydog.com or fax it to us at the following number: 916.368.1411
Monday – Friday: One hour at your regular hourly rate for each day your rent-a-tech is on-call
Weekends/Holidays: Two hours at your regular hourly rate for each weekend day or holiday your rent-a-tech is on-call
Any phone time spent with the technician will be billed to your account by the minute (as it is with regular after-hours tech support).
Rent-A-Tech is only available before or after our regular business hours:
Monday – Friday: 6AM-6PM PST
Saturday: 9AM-5PM PST
Sunday: 9AM-2PM PST
Holidays (hours may vary): 8AM-5PM PST
Questions? Feel free to call our Service Group at the following number: 800.377.7776