Big Hairy Dog to the Rescue!
We’re here to help any time you experience a downcall (are unable to process a
Big Hairy Dog Regular Support Hours:
Monday – Friday: 6AM-6PM PST
Saturday: 9AM-5PM PST
Sunday: 9AM-2PM PST
Please call the following number, and you will either be transferred directly to one of our certified technicians or put on our urgent call-back list: 916.368.1070
How to Access Support After Regular Hours:
Use the following number: 916.368.1070
You will receive a call back within 30 minutes.
Monday – Friday $225/hour
Saturday – Sunday $337.50/hour
Monday – Friday $450/hour
Saturday – Sunday $675/hour
– All after-hours calls are subject to after-hours rates.
– You will be billed a minimum of 2 hours PLUS billable time for AH rate for EVERY call
– The $300 rate reflects Member Prices and requires Software Assurance.
– International calls can be made via SKYPE only.
– You will be billed by the minute.