Emergency Tech Support

Step 1 of 2


    Please tell us how Retail Pro/Quickbooks POS is configured for your stores. If you need help answering any of the these questions, please call Felicia at 916-368-3939.

  • NOTE: Two hour minimum — $700 will be charged to your card.

    All calls, travel time, and expenses are billable.

    ETS is not meant to be a permanent supplemental program for your existing support services. There is a one-year time limit on all ETS services beginning from the date of signup.

    Please print out and complete the attached form and fax it back to 916-368-1411

    Agreement and Credit Card Authorization Form

    Once you have printed out the credit card authorization form, you can click the SUBMIT button.

    Once we have received both the submitted information from this page and the faxed credit card form, a technical receptionist will call you. He or she will schedule a technician to call you back. We respect your time and will do our best to call at the scheduled time.