Powerful solutions. Unbeatable support.

Big Hairy Dog is widely recognized as the Premier Help Desk for leading brand Point of Sale and Inventory Control systems—with Retail Pro boasting daily use in 19 languages, spanning over 130 countries and 54,000 retail stores around the globe.

"We have received nothing but excellent service. We even receive monthly courtesy calls just to see how we're doing."
—Ron Robinson, Inc.

Retail Pro

Easy to use, easy to manage…it will become your secret to success.

QuickBooks POS

For well over two decades, we’ve been the leading distributor and service provider for QuickBooks in the entire retail specialty industry…because we know how to customize this powerful program to fit your operations to a T.


Be in full control with an entire, multi-transactional, retail portal right at your fingertips. And access it anywhere in the world…any time you need.

Hardware Solutions

We offer modern hardware by Zebra, Linea Pro, Sled, and Captuvo Sled that work seamlessly with our software. And all of our equipment is backed by our EXCLUSIVE 24-hour Next-day Replacement Warranty.


In order to offer the best service, we insist on partnering with only the best tech companies.

Marketing Materials

Download our brochure and other
facts and figures right here:

Our Customers

Our customers Are The best!

Growing and expanding your business goes beyond inventory management. It involves creating loyal customers through seamless transactions…made possible by what happens behind the scenes—which is where we come in. We identify and integrate the tools and training needed to help you do this, and, thereby, separate you from the pack. Then we go one step further, staying right by your side through thick and thin.


While we serve many specialty retailers around the world with various needs, one thing is unanimous—they all boast about our pro-active, know-you-on-a-first-name basis, superior customer service.

To show our appreciation, we invite you to take advantage of our Referral Program.

Our Story

Why Big Hairy Dog?

“A POS system needs to be smart enough, flexible enough, and adaptable enough to stay one step ahead of customer demands, aggressive competitors, and the market itself.”

— Mick & Sandy Malaney

The fast-moving world of specialty retail, inventory management, and POS technology is changing every single day. For most retail businesses, both big and small, it feels almost impossible to keep up with it all.

It’s customer service (real customer service) that separates Big Hairy Dog from the rest of the pack. When it comes to the most current technology, many can step forward and sell you the latest system. But it’s what happens after the fact that truly counts.

You need someone who will thoughtfully examine your unique situation and needs…then run full speed ahead with you to meet your goals. Long after your system has been installed, you need someone you can trust. Someone to depend on. Someone who will stand faithfully by your side through it all.

That’s the Big Hairy Dog difference and why founders Mick and Sandy Malaney insist on being available to you 24/7, including holidays. It’s one thing to proclaim top-tier customer service, it’s quite another to put your personal phone number out to the whole world to prove it. But Mick and Sandy “walk the walk.” Call them any time…for any reason.

Mick Malaney President & Co-Founder
Cell Phone: (916) 803-3939

Sandy Malaney CEO & Co-Founder
Cell Phone: (916) 802-3939

Sandy Malaney CEO & Co-Founder
Mick Malaney Co-Founder & President
Ken French Senior Technician
Karen Page VP of Sales & Marketing
Paula Hess Service Department Manager
Felicia Casper Princess
Todd King Senior Technician
Nicholas Mingay Senior Technician

Join Our Team

Are you interested in helping hard-working specialty retailers around the world not only grow and expand but keep their businesses running smoothly? Do you embody the customer service values that differentiate us from the rest of the pack? If so, we invite you to explore our career opportunities.