Powerful solutions. Unbeatable support.
Big Hairy Dog is widely recognized as the Premier Help Desk for leading brand Point of Sale and Inventory Control systems—with Retail Pro boasting daily use in 19 languages, spanning over 130 countries and 54,000 retail stores around the globe.
"We have received nothing but excellent service. We even receive monthly courtesy calls just to see how we're doing."
—Ron Robinson, Inc.
Our customers Are The best!
Growing and expanding your business goes beyond inventory management. It involves creating loyal customers through seamless transactions…made possible by what happens behind the scenes—which is where we come in. We identify and integrate the tools and training needed to help you do this, and, thereby, separate you from the pack. Then we go one step further, staying right by your side through thick and thin.
While we serve many specialty retailers around the world with various needs, one thing is unanimous—they all boast about our pro-active, know-you-on-a-first-name basis, superior customer service.
To show our appreciation, we invite you to take advantage of our Referral Program.
Why Big Hairy Dog?
“A POS system needs to be smart enough, flexible enough, and adaptable enough to stay one step ahead of customer demands, aggressive competitors, and the market itself.”
The fast-moving world of specialty retail, inventory management, and POS technology is changing every single day. For most retail businesses, both big and small, it feels almost impossible to keep up with it all.
It’s customer service (real customer service) that separates Big Hairy Dog from the rest of the pack. When it comes to the most current technology, many can step forward and sell you the latest system. But it’s what happens after the fact that truly counts.
You need someone who will thoughtfully examine your unique situation and needs…then run full speed ahead with you to meet your goals. Long after your system has been installed, you need someone you can trust. Someone to depend on. Someone who will stand faithfully by your side through it all.
That’s the Big Hairy Dog difference and why founders Mick and Sandy Malaney insist on being available to you 24/7, including holidays. It’s one thing to proclaim top-tier customer service, it’s quite another to put your personal phone number out to the whole world to prove it. But Mick and Sandy “walk the walk.” Call them any time…for any reason.
Mick Malaney President & Co-Founder
Cell Phone: (916) 803-3939
Sandy Malaney CEO & Co-Founder
Cell Phone: (916) 802-3939
Join Our Team
Are you interested in helping hard-working specialty retailers around the world not only grow and expand but keep their businesses running smoothly? Do you embody the customer service values that differentiate us from the rest of the pack? If so, we invite you to explore our career opportunities.