ECI ERROR unable to find the required files
bhdtech | 09 November, 2006 14:57
when opening ECI for the first time it wants to load files necessary to view the catalog. ususaally a file progress bar goes across installs the files and then you can view the catalog. On this client we got the error UNABLE TO FUND THE REQUIRED FILES. it was a windows rights issue the user needs to be a computer administrator. added to the administrator group worked fine.